Module 1 Participant Agenda

•  Welcome and Introductions

•  Expectations: Coaching in Business Course/ICF CCE

  1. Questions: Learning Portal & Overall Class

 •  Assign Small Groups

 •  Why Focus on Managers?

  1. Projects Aristotle and Oxygen
  2. Gallup Survey

•  Critical Success Factors: Coaching in Business Coach

•  4 Dynamics of a Great Manager

•  Introduction of Directed Coaching

  1. Key Differences Chart
  2. When to Use it
  3. Exercise: Start, Stop and Continue

•  ICF Core Competencies

  1. Review of 11 Core Competencies

a. Spotlight on:

- Establishing the Coaching Agreement
- Establishing Trust and Intimacy with the Client
- Coaching Presence

•  Putting Yourself in Your Client’s Shoes

•  Homework Review

  1. Read content: Dance Floor to the Balcony, The Role of a Manager, Improv for Business, the Meet & Greet process
  2. Complete Module 1 Evaluation
  3. Small Groups: Meet to say hello and establish a regular meeting time